Application
This unit describes the skills and knowledge required to install, configure, maintain and support server-side applications as well as client applications on network workstations, in both Windows based and Linux based networks.
It applies to individuals working as network administrators and network support staff who implement the installation and configuration of client-server based software.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine client -server software requirements | 1.1 Select a client-server solution that best fits the desired outcome for a given scenario 1.2 Select hardware required to implement the client-server solution for the desired outcome 1.3 Select an appropriate host operating system for the client’s server software |
2. Obtain and configure server application software according to industry best practice | 2.1 Investigate the range of client-server products available for the desired outcome, including commercial and open source 2.2 Identify hardware requirements 2.3 Identify available operating system platforms to host the client-server software |
3. Install, configure, and manage services to meet business requirements | 3.1 Install client-server software to both server and client hardware according to business guidelines 3.2 Configure the client-server software according to vendor guidelines 3.3 Monitor client-server performance to ensure performance, according to business requirements 3.4 Manage the installation of upgrades and patches to the client-server software environment 3.5 Backup and maintain client-server software |
4. Assess configuration effect on overall network design | 4.1 Identify appropriate utilities to monitor and determine network performance 4.2 Create network performance benchmarks prior to and on completion of client-server software installation 4.3 Compare benchmarks to assess performance effect on network after installation of client-server software |
5. Test and sign off | 5.1 Test operation of the client-server software to ensure client requirements are met 5.2 Obtain sign-off from appropriate person |
Evidence of Performance
Evidence of the ability to:
install and configure server based client-server software
install and configure client software to communicate with appropriate server software
test operation of client-server software
identify and implement required updates for client-server software
monitor performance of client-server software
backup and maintain client-server software.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
summarise the requirements for client-server applications and services, including:
computer hardware and software required
internet protocol (IP) addressing
networking fundamentals
operating systems
identify and describe the operating system help and support utilities required, including:
procedures for implementing backup and recovery
software installation and configuration
user account and password management
troubleshooting tools and techniques
network diagnostic utilities.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:
a client-server based network
appropriate client-server software.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 3.1, 3.2 | Recognises and interprets technical and vendor-specific information to determine business requirements |
Writing | 4.2 | Develops material for a specific audience, using clear and detailed language in order to convey explicit information |
Numeracy | 4.2, 4.3 | Interprets numerical information to analyse memory, hard disk and performance requirements |
Navigate the world of work | 3.1, 3.2 | Recognises and follows explicit and implicit protocols, and meets expectations associated with own role |
Interact with others | 5.2 | Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role |
Get the work done | 1.1-1.3, 2.1-2.3, 3.1-3.5, 4.1, 5.1 | Uses logical planning processes and an increasingly intuitive understanding of context to identify relevant information to plan business operating system requirements Reflects on the ways in which digital systems and tools are used, or could be used, to achieve work goals, and begins to recognise strategic and operational applications Uses familiar digital systems and tools to access, organise, analyse and display relevant information Troubleshoots configuration and operational requirements by recognising and anticipating an increasing range of familiar problems, their symptoms and causes |
Sectors
Networking